Frequently Asked Questions (FAQs) related to Environmental Services


Is the hospital clean and safe?

Our hospital is clean and safe – just like it always has been! One of the core elements of properly managing infectious diseases is the cleanliness of our physical facility.

What specific steps are you taking to maintain a clean and safe environment?

  1. We comply with best practices for infection prevention of infectious diseases like COVID-19, which include:

    • following hand hygiene protocol and utilizing appropriate personal protective equipment (PPE) at all times

    • ensuring availability and access to hand sanitizer and soap throughout the facility

    • using proper disinfectants, cleaning agents and supplies that meet state and federal infection control standards

  2. Our teams conduct terminal cleaning and disinfection of all sterile areas, including operating and procedural rooms, in accordance with industry standards and best practices.

  3. We have enhanced cleaning and disinfection of high-touch items and surfaces in high-traffic areas of our facility, including our emergency room, lobbies, waiting areas, hallways, restrooms, elevators.

  4. Inspections and rounding have been increased to monitor compliance of our multi-step cleaning and disinfection process.

  5. In addition to reinforcing our routine cleaning techniques, we are also educating and training our teams on the latest guidance and recommendations for infection prevention related to COVID-19.

  6. As an added safety measure, our hospital leverages fogging technology to disinfect isolation rooms and COVID-19 treatment areas.