Medical Records 

In an effort to minimize the risk of exposure to illness for our patients, providers, employees and community members, patients seeking copies of COVID-19-positive test results must call  (423) 744-3218 or access results through our My HealthPoint Patient Portal. These results will not be available for walk-in requests.

To inquire about your medical records, please call Health Information Management at (423) 744-3218.

The Health Information Management department assists patients with medical records, birth certificates, incomplete records, release of information and transcription. 

Access Your Records Online

Now you can access your health information online using the My HealthPoint Patient Portal. The portal allows you access to important health information related to your stay or visit. Please visit our Patient Portal page to learn more about setting up your account. If you have an account, click the link below to login.

For More Information: Setting Up Your Account

Log in: My HealthPoint Patient Portal

If you have any questions or need technical assistance, please email Starr Regional Medical Center at