Coronavirus (COVID-19) Preparedness Information

Our hospital is committed to providing the highest quality care and ensuring the safety of our patients, employees, providers, volunteers and visitors. We are continuing to monitor the evolving situation with the coronavirus (COVID-19) and are taking the necessary steps to ensure we are fully prepared to care for patients, in accordance with guidance from the Centers for Disease Control and Prevention (CDC) and in partnership with our local and state health departments. Watch our video about what you should expect when coming to Starr Regional Medical Center here: "What to Expect at Starr Regional".

Below are a number of resources to help educate you and your family on COVID-19. For more information on the virus, please contact the Tennessee Department of Health.

COVID-19 Testing FAQsVisitation GuidelinesUniversal Masking

COVID-19 Online Risk Assessment

To help support the health of our community, we are providing access to an online COVID-19 risk assessment developed by the Centers for Disease Control and Prevention (CDC). This tool does NOT provide a diagnosis, and it should NOT be used as a substitute for an assessment made by a healthcare provider.

Important Links:

Additional Resources:

► Tennessee Department of Health's COVID-19 Public Information Number: 877-857-2945, available 10 a.m. – 10 p.m. CST daily 

► Chattanooga - Hamilton County Coronavirus Hotline: 423-209-8383, available 8 a.m. – 6 p.m. EST Monday through Friday

► Statement regarding Novel Coronavirus (COVID–19)

Starr Regional Medical Center is committed to protecting the health and safety of everyone who walks through our doors. We continue to work closely with the Tennessee Department of Health and follow guidance from the Centers for Disease Control and Prevention (CDC) to ensure the safety of our patients, the clinical and non-clinical teams who care for our patients, and all those within our facility.

Our hospital is prepared with the appropriate plans to detect, protect and respond. We have been preparing for COVID-19 in our community since early this year, building upon the robust emergency operations plan we have in place year-round.

Additionally, out of an abundance of caution, we have implemented strict visitor restrictions and have limited entry points to the hospital. Everyone entering the building should use the emergency department and the main hospital entrance, as well as our Outpatient Services entrance in Athens, to access the facilities. Per CDC guidelines, everyone entering our facilities is being screened with a temperature check and questions regarding symptoms and exposure to a COVID-19 positive person. Also, all employees, patients and visitors must wear a mask upon entrance to our facilities.

We want to reassure our communities that it is safe to come to the hospital should you or your family need care. We stand ready to serve you. For more information about COVID-19, please contact the Tennessee Department of Health or visit the Centers for Disease Control and Prevention website at